Introduction
Blue Lion Transportation LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at bluelionmovers.com or use our moving and junk removal services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Address information (current and destination addresses for moves)
- Moving or junk removal service details
- Preferred moving dates and times
- Payment information (processed securely through third-party processors)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Referring website address
- Geographic location (city/region level)
How We Use Your Information
We use the information we collect to:
- Provide accurate moving and junk removal quotes
- Schedule and complete your requested services
- Communicate with you about your service requests
- Send appointment reminders and service updates
- Improve our website and services
- Respond to your inquiries and customer service requests
- Process payments and prevent fraud
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
- Google Analytics: To understand how visitors use our site
- Google Ads: To measure advertising effectiveness and show relevant ads
- Hotjar: To analyze user behavior and improve our website
- CallRail: To track phone calls from our website
You can control cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operating our business (payment processors, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: blueliontransportation@gmail.com
- Phone: (615) 506-3853
- Address: Nashville, TN